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Frequently Asked Questions

A: We prioritize safety and quality in our products. We use only the safest, high-quality materials, carefully chosen to bring comfort and joy while catering to the unique needs of our customers. Make sure you check out each product page so you can see how unique each product and its material used is!

A: We offer customization options for certain products. Please refer to individual product pages for more information.

A: We strive for complete customer satisfaction. If you're not completely happy with your purchase, please refer to our return policy page for detailed information.

A: Once your order is shipped, you'll receive a confirmation email with a tracking number. You can use this number to track your order.

A: We ship to Canada and the USA! For more details, please refer to our shipping policy.

A: We'd love to partner with you! Please visit our 'Wholesale/Partnerships' page for more information, or contact us directly at wholesale@lurepaapparel.com.

A: We would love to see your photos! Please share them through social@lurepaapparel.com, or tag us on social media with #Lurepa

A: We're thrilled you want to stay connected! Simply scroll to the bottom of our website and enter your email in the provided field, then click 'Subscribe.' You'll be the first to hear about new products, special promotions, and uplifting stories from Lurepa.

A: Yes, our products come with a standard warranty. For more specific information, please refer to our Warranty page or contact our customer service.

A: Each product page has a size guide and warranty information to help you make the right choice. Given that some products, designed for hospital use, cannot be returned for customer safety, it is crucial to emphasize the importance of referring to the sizing guide. If you have any further questions, please reach out to our customer service team.

A: Lurepa is an online-based store, but we are considering partnering with stores in the future.

If you have additional questions not covered here, please don't hesitate to reach out to us through our form on our Contact Page

We're here to help!